This website is operated by Domivie. Throughout the Site, the terms “we”, “us”, and “our” refer to Domivie, operated by ELASPERA UK LTD, a company registered in England & Wales.
By visiting our Site or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.
These Terms apply to all users of the Site, including browsers, customers, merchants, and contributors of content.
If you do not agree to all the Terms, you may not access the website or use any Services.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
We reserve the right to update or modify these Terms at any time by posting updates on this page. Continued use of the Site after changes are posted constitutes acceptance.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that:
You are at least the age of majority in your country of residence, or You have given consent for a minor dependent to use this Site under your supervision.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).
A breach of any Terms may result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any lawful reason.
Your content (excluding credit card information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this Site is not accurate, complete, or current.
Material provided is for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify Site content at any time but have no obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities.
All product descriptions, images, and pricing are subject to change at any time without notice.
We make every effort to display product colours and images accurately. However, we cannot guarantee that your device’s display will reflect true colour accuracy.
We reserve the right to:
Limit sales by geographic region
Limit quantities per person or per order
Discontinue products at any time
We do not guarantee that products or services will meet subjective expectations.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information.
Payments will appear on your bank statement as:
Domivie
Failure to recognize this descriptor does not constitute unauthorized use.
For more information, please review our Refund & Returns Policy.
SECTION 7 – FRAUD PREVENTION
To prevent unauthorized transactions and payment fraud:
Orders may undergo automated fraud screening.
We may request identity or address verification for high-risk transactions.
We reserve the right to cancel and refund suspicious orders.
If a chargeback is initiated, we may provide the payment processor with:
Order confirmation records
IP address and geolocation data
Billing and shipping address verification
Delivery tracking confirmation
Communication history
Customers agree to contact us directly before initiating a payment dispute.
SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
Your use of such tools is entirely at your own risk.
Future new features or tools will also be subject to these Terms.
SECTION 9 – THIRD-PARTY LINKS
Our Site may contain links to third-party websites.
We are not responsible for examining or evaluating third-party content or accuracy and do not warrant or assume liability for third-party materials or transactions.
SECTION 10 – USER COMMENTS AND SUBMISSIONS
If you submit comments, suggestions, or content, you grant us unrestricted rights to edit, publish, and use them in any medium.
We may remove content that violates laws, intellectual property rights, or these Terms.
You agree that your submissions will not contain unlawful, abusive, or malicious material.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct such errors and cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You are prohibited from using the Site:
For unlawful purposes
To violate international, federal, state, or local laws
To upload malicious code
To collect or harvest personal data
To interfere with security features
To engage in fraudulent or misleading activity
Violation may result in immediate termination of Services.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free Service.
All products and services are provided “as is” and “as available.”
To the maximum extent permitted by law, ELASPERA UK LTD shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Site or products.
Nothing in these Terms limits statutory consumer rights under applicable UK, US, or Australian law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless ELASPERA UK LTD, its affiliates, directors, officers, and employees from any claim arising from your breach of these Terms or violation of law.
SECTION 16 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 17 – TERMINATION
These Terms remain effective unless terminated by either you or us.
We may terminate access immediately if you violate these Terms.
All obligations incurred prior to termination remain enforceable.
SECTION 18 – ENTIRE AGREEMENT
These Terms and any policies posted on the Site constitute the entire agreement between you and Domivie, operated by ELASPERA UK LTD.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
SECTION 20 – CONTACT INFORMATION
Brand Name: Domivie
Operated by: ELASPERA UK LTD
Registered Address:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: Hello@elaspera.com
Phone: +44 203 393 1607
WhatsApp: +44 7453 599942
Customer Service Hours:
Monday–Friday | 9:00 AM – 5:00 PM (GMT)
We aim to respond within 24 business hours.